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Clackmannanshire Citizens Advice Bureau is a free, impartial and confidential service that offers advice on a range of issues including benefits, housing, energy and consumer.

The Bureau is delighted to announce the start of two new projects.

The Energy Best Deal project aims to support those struggling to afford their energy costs over the colder months. Alongside energy advice, clients are given information on how to maximise their income. Through the project, we are able to offer energy sessions for consumers/frontline workers within Clackmannanshire. During these sessions, a range of topics are discussed including energy efficiency measures, benefit entitlement, energy saving tips, priority services register and more!

The Clackmannanshire Landlord & Tenant Advice Mediation & Support Service has been able to run due to a grant from SafeDeposits Scotland Charitable Trust. This project will provide advice for both Landlords and Tenants within the Private Housing Sector to ultimately encourage good working relationships between both parties. Tenants are given support to remain in their property through the provision of income maximisation, debt advice, energy efficiency advice, mediation and representation in courts and tribunals, where required. On the other hand, Landlords are offered specialist advice relating to property condition, safety requirements, anti-social behaviour, arrears, deposits and eviction. 

If you would like support through either projects or would like to arrange an energy session for your group, please get in touch with the Bureau. We are open at our Burgh Mews premises in Alloa from 9.30am – 2.30pm, Monday – Thursday. Our team can also be contacted via telephone (01259 219404) or via email bureau@clackscab.casonline.org.uk.

In addition to our main Bureau in Burgh Mews, we also operate an outreach service at various locations throughout the area. Details are available through our Website (www.clackscab.org.uk/services/outreach-services)